Description
Our crew at OnlyFactoryDirect have extensive audio and retail backgrounds. Therefore, we understand the meaning of Customer Service. Over 99% of the time we ship, our customers receive their orders and are thrilled!! However, if you're not thrilled, contact us and we'll figure out a way to make you happy!!! Unlike other sellers, we are available 24/7, for questions, inquiries or anything else (audio related). We have well over 18,000 satisfied customers to prove it.

How do we sell High Quality Products at such Low Prices?

Essentially there are three factors that allow us to negotiate killer pricing that we can pass through to our customers. First, we buy container loads of products direct from the factory; this saves them from storage and warehousing, shipping, and inspection. Second we provide our manufacturers with a guaranteed annual purchase, and finally we buy out the warranty because we offer a life time warranty on almost all of our products, now that's priceless. We simply get outstanding products at the very lowest price direct from the Factory, and we back it all up with the best customer service you will ever encounter online. OnlyFactoryDirect was started out of the need to provide high quality audio products direct to the consumer. Based in the wholesale market for decades with contacts for high quality products from all over the world, OFD stepped out of the distribution chain from selling to other distributors and retail stores to directly selling to the consumer. This direct line from the factory to the consumer means lower prices while still maintaining high quality.

Affordable Performance. Guaranteed.
 
Tax Policy
California state residents are subject to sales tax.
OFD has FREE shipping in continental 48 states only and includes all handling charges and insurance. Sorry we do not ship outside of the main 48 US states. Payments received before 5pm EST on standard business days will ship out on that day. Any payments received after 5pm EST on Friday will ship the following Monday. All items are shipped via UPS; a tracking number will be sent to your email as soon as the items leave our warehouse. State law requires us to charge sales tax to California residents. Sorry we are unable to ship to PO Boxes, APO or AFO addresses.
We stand behind our merchandise. On all the product we sell, we have a "No Worries" return policy. If, within forty five days from when you receive your order, you are in any way unhappy, we will have it picked up at our expense and issue you a full refund.

No Questions, No Hassles, No Extra Fees and No Worries!

100% Satisfaction Guarantee
OnlyFactoryDirect offers a Full 100% Money Back Satisfaction Guarantee. If you are not satisfied with your purchase we will gladly have the item picked up, when requested within 45 days from the date received and issue you a Full Refund. No questions asked.

Returned items must be in the original packaging with all accessories included within. Contact OFD for return instructions. Once the item is received at the OFD warehouse, we will inspect the product and a refund will be issued.

If the product has been altered or tampered with by the buyer, OFD reserves the right to refuse a full refund. Please allow up to one week from receipt of your item for your refund to be processed. All refunds will be issued in the same manner payment was received.
Tel: 1(800)910-3575
Hours: Mondy – Friday 7am – 5pm PST
Email: customerservice@onlyfactorydirect.com